Welcome to ViorPets, These Billing Terms & Conditions explain how payments, pricing, and billing are handled when you place an order through our website.

1. Accepted Payment Methods

We provide secure and convenient payment options for our customers. We currently accept:

• Visa
• MasterCard
• American Express
• PayPal
• Apple Pay
• Google Pay
• Afterpay (when available)

For large or wholesale orders, bank transfers may also be accepted upon request.

All transactions are processed in USD,CAD,GBP,AUD,NZD

2. Payment Authorization

By placing an order, you authorize ViorPets to charge the selected payment method for the total amount of your purchase.

Orders will only be processed after payment has been successfully received and verified.

If your payment is declined or flagged by our payment provider, your order may be delayed, canceled, or placed on hold for security review.

3. Pricing & Availability

All product prices displayed on viorpets.com are listed in USD.

We reserve the right to update pricing, product availability, promotions, or discounts at any time without prior notice.

Additional charges such as taxes, customs duties, or shipping costs will be clearly shown during checkout before payment is completed.

4. Secure Transactions

Your security is important to us.

All payments made through our website are encrypted using secure SSL technology and processed through trusted third-party payment providers.

ViorPets does not store or directly access your full credit card information.

5. Refunds & Disputes

Refund requests are handled according to our Refund & Return Policy.

If you experience a billing issue or believe you were charged incorrectly, please contact us at info@viorpets.com before filing a dispute or chargeback so we can work toward a resolution.

Fraudulent or unauthorized chargebacks may be investigated and disputed where necessary.

6. Fraud Protection

To protect both customers and our business, we reserve the right to:

• Cancel suspicious orders
• Request additional verification
• Refuse transactions flagged for potential fraud

Orders suspected of unauthorized activity may be delayed pending review.

7. Policy Updates

We may update or revise these Billing Terms & Conditions at any time. Any changes will become effective immediately upon posting to this page.

We encourage customers to review this page periodically to stay informed of any updates.

8. Contact Us

If you have questions regarding billing, payments, or account charges, please contact us:

Store Adress: 3115 Saint Lawrence Ave, Reading, PA 19606 United States

Store Email: info@viorpets.com

Store Phone: +1 610-460-0259

Customer Service Hours: Monday to Friday: 9:00AM-5PM(EST)

We do try our best to reply to your e-mail within 1-2 business days